EU Account Manager

☑ Основы вакансии:

Опыт работы: 3–6 лет.

Тип занятости: полная занятость.

График работы: полный день.

Зарплата: по результату собеседования.

Место работы (точный адрес): Белоруссия, Минск, улица Кирова, 8.

☑ Актуальность объявления:

Это объявление № 27219734 добавлено в базу данных: Суббота, 27 апреля 2024 года.

Дата его обновления на этом интернет-ресурсе: Вторник, 30 апреля 2024 года.

☑ Репутация компании "ООО Синерик ЭйАй":

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☑ Подробности о вакантном месте:

Company Overview:

We are a market-leading eCommerce technology start-up that has revolutionized the online shopping experience through interactive solutions such as Virtual Try-On, Room View, and Compare. Our solutions have been proven to increase retailers' Conversion Rates and Order Values while reducing Returns.

We are currently seeking a highly motivated EU Account Manager to join our team!

Job Overview:

The EU Account Manager will be responsible for supporting retail clients by solving any platform problems big and small, optimizing and improving their existing UX, and most importantly, helping them extract the maximum value from our platform. The role involves delivering as much value as possible to our clients, cultivating the partnership, and translating feedback gathered into new product opportunities that drive Tangiblee's product development and roadmap.

Key Responsibilities:

Define and deliver on account strategy and plan in partnership with leadership

Manage churn and client success metrics in alignment with our strategy

Drive clients to realize the business value of Tangiblee's solutions

Lead account review calls and act as the point person for solving clients' problems

Manage the tasking and follow-through of internal teams to best serve clients

Recommend account optimizations and manage client expectations

Present performance metrics to clients and survey client feedback

Identify and build cases for product optimization and development

Qualifications:

2-4 years of experience in SaaS account management

Excellent English communication skills (writing/speaking)

Interest in the eCommerce industry or eCommerce experience a plus

Extremely organized, proactive, and passionate about delivering value to clients

Detail-oriented and committed to ensuring quality first

Flexible work hours - can speak with the Director of Accounts during EU hours and a bit later (11am,12pm Chicago time)

Benefits:

We offer a competitive fixed salary package, health insurance, sport, and a self-development compensation program. We also provide ongoing training and development opportunities to help you grow in your role.

If you are a highly motivated individual with a passion for delivering value to clients, we encourage you to apply for this exciting opportunity.

☑ О компании:

Логотип (эмблема, торговая марка, бренд) компании:

Сфера деятельности компании: Информационные технологии, системная интеграция, интернет; .

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