Data Centre Infrastructure Services

☑ Основы вакансии:

Опыт работы: 3–6 лет.

Тип занятости: полная занятость.

График работы: полный день.

Зарплата: по результату собеседования.

Примерное место работы: Казахстан, Атырау.

☑ Актуальность объявления:

Это объявление № 18388364 добавлено в базу данных: Понедельник, 29 апреля 2024 года.

Дата его обновления на этом интернет-ресурсе: Понедельник, 20 мая 2024 года.

☑ Репутация компании "ТОО iQ-SOLUTIONS":

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☑ Подробности о вакантном месте:

Service Description

• Support Data Center infrastructure and environment;
• Backend Hardware Support and Maintenance;
• Install, manage and support IT Data Storage systems: NetApp, EMC/DELL, HP 3par, EVA, MSA;
• Install, manage and support server computing systems: rack mounted servers, Blade Enclosures, converged systems, etc. (HP Blade Enclosures, Cisco UCS, HP Proliant etc. );
• Install, manage and support backup systems: Tape Libraries (HP StoreOnes, EMC Data Domain);
• Install, configure, and administer Windows Server 2008 and 2012 Server for Physical Platforms;
• Perform hardware and software recovery;
• Monitor & report using special monitoring tools to maintain awareness and control of the backend infrastructure hardware, software and environment;
• Fulfil requests for escorted access to server rooms and data center premises;
• Perform Health, Safety, Security Environment inspection of Server Rooms;
• Perform Weekly reporting;
• Ensure proper housekeeping of the Server Rooms;
• Monitor IT backend infrastructure hardware, peripherals, spare parts and consumables inventory and maintains Configuration file for equipment in production server rooms and operational stocks;
• Manage Software upgrades and patches processes;
• Available 24x7 for emergency situations & procedures as power shutdowns, network outages, hardware failures and disaster recovery procedures;
• Hardware installation, decommission and replacement via Change Management;
• Support Incident Management;
• Support Request Management using ITSM tool service tickets;
• Support Asset Management, Configuration & Capacity Management;
• Remote sites maintenance and support;
• Perform Power and Capacity Calculation;
• Perform hardware related data collection and update of landscape files within Landscape Management;
• Install, Configure Data Center, Hardware and Services Monitoring applications and appliances. (Netbotz EMS, Solarwinds SAM, HP One view, HP SIM, IRS, Vertiv Trellis etc.)
• Assist in development of Operational Level Agreements, Service Level Agreements and Contract Scopes related to IT data center Hardware and Facilities;
• Business Continuity Management support including Business Continuity Plan/Disaster Recovery Plan assurance;
• Coordinate Power Outages and Facilities Management Maintenance activities;
• Support Risk issues resolution and Risk Management team;
• Support Production Operations infrastructure services;
• Support Technical Directorate infrastructure service;
• Support SAP, Physical Security (CCTV, ACS), Opentext (Enterprise Document Management System) servers infrastructure;
• Support migration of services from physical platform to virtual environment
• Supervise team engineers and perform team activities planning;
• Design, support procurement, installation, upgrading, operation, control, maintenance and effective use of data center infrastructure;
• Develop and maintain documentation related to ITSM policies, strategies and processes.

Education:

• Bachelor’s Degree or higher in Engineering, Information Technology or related field.

Knowledge:

• Networking fundamentals: TCP/IP, file transfer and secure file transfer protocols, Internet Information Server systems/software administration: server roles installation and configuration, security levels and permissions, installation of third-party software, backup systems;
• Back-end Infrastructure Systems (Servers, Tape Libraries, Virtual Infrastructure components, etc.) and Services (Microsoft: AD, DNS, DHCP, Clustering, Print & File, Messaging; ESX, etc.);
• Storage Infrastructure technologies (SAN, NAS using block storage, FC, NFS, ISCSI, etc.)
• Working with multi-vendor monitoring and management tools/protocols such as iLO, CIMC, IPMI, SNMP;
• Technological processes of Data Center – air cooling (air conditioning equipment), power supply ( Uninterrupted Power Supply, Power Distribution Units, Emergency Generator Units), fire safety (Fire Suppression Systems);
• IT service delivery & support processes based on international standards, best practices and frameworks (ISO 270001/2, COBIT, ITIL, ISO 9001 etc.);
• Managing Data Center Infrastructure Monitoring software;
• Uptime Institute Data Center Certification and TIA and ASHRAE Standards;

Experience:

• 5+ year experience in:
• Supporting Backend hardware equipment (HPE, DELL, VCE, EMC, Cisco, NetApp etc.);
• Budgeting, compilation of work plans, equipment upgrades, project surveys, control of the technical staff, repair and maintenance works with Data Centers Infrastructure;
• Monitoring of Data Center - temperature indicators;

Certification:

• Preferred to have: Certified Data Center Professional (CDCP);
• Preferred to have: Accredited Operations Specialist (AOS)
• Preferred to have: ITIL Foundation;

☑ О компании:

Логотип (эмблема, торговая марка, бренд) компании:

Сфера деятельности компании: Информационные технологии, системная интеграция, интернет; .

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