Consultant on virtual HIV outreach and QuickRes adaptation

☑ Основы вакансии:

Опыт работы: 3–6 лет.

Тип занятости: полная занятость.

График работы: полный день.

Зарплата: по результату собеседования.

Примерное место работы: Казахстан, Алматы.

☑ Актуальность объявления:

Это объявление № 21869144 добавлено в базу данных: Вторник, 30 апреля 2024 года.

Дата его обновления на этом интернет-ресурсе: Вторник, 14 мая 2024 года.

☑ Репутация компании "ФИЛИАЛ ФЭМИЛИ ХЭЛС ИНТЕРНЭШНЛ В РК":

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☑ Подробности о вакантном месте:

Interested parties should submit the following completed documents:

• CV
• FHI 360 Biodata form
• Cover letter explaining the deliverables within this scope the consultant is most interested to support
• Examples of related work
• Client references
• Required Qualifications & Skills:*
• Years of experience: a minimum of 5 years (tasks will be matched with applicants of requisite skill/experience)
• Language: English (required), Russian(Required)
• Area of specialty: Public health, digital health, epidemiology, or related fields
• Experience in 1) designing and implementing digital health interventions, 2) working on key population HIV programs, 3) Social and Behavior Change Communication (SBCC), and/or 4) online client support expertise (for case managers, telemedicine, customer service, call centers)

*Applicants need not meet all required qualifications and skills and may be given part of the activities in this scope of work based on their availability, interest, and skills.

Award Type & Selection Criteria:

• Payment will be based upon Level of Effort (LOE) with reimbursement for approved related budgeted expenses.
• Award will be based upon best value (a combination of qualifications and proposed daily rate).

Objective

To support FHI 360?s international HIV service delivery projects to design, implement, and monitor online and virtual HIV outreach and QuickRes adaptation, particularly among HIV programs in three Central Asian Republics (CAR) including Kazakhstan, Kyrgyz Republic, and Tajikistan.

Background?

FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender, youth, research, technology, communication, and social marketing- creating a unique mix of capabilities to address today’s interrelated development challenges. FHI 360 serves more than 70 countries and all U.S. states and territories.

Meeting Targets and Maintaining Epidemic Control (EpiC) is a five-year global project funded by the U.S. President’s Emergency Plan for AIDS Relief (PEPFAR) and the U.S. Agency for International Development (USAID). EpiC is dedicated to achieving and maintaining HIV epidemic control and the project provides strategic technical assistance and direct service delivery to break through barriers to 95-95-95 and promote self-reliant management of national HIV programs by improving HIV case-finding, prevention, and treatment programming. FHI 360 through EpiC has launched a new multi-year project in Tajikistan, Kyrgyzstan and Kazakhstan. Building on the successes to date in the three countries, EpiC is focusing on expanding HIV case finding in the community, and treatment initiation, adherence, and retention support for people living with HIV (PLHIV), with a focus on select key population (KP) groups.

FHI 360 is requesting consultancy support to work closely with its country teams in Kazakhstan, Kyrgyz Republic and Tajikistan to support their transition to using online and virtual platforms for HIV outreach, case management, and service delivery. Physical distancing, lockdowns, quarantines, and limited access to health facilities resulting from COVID-19 have made it very challenging to engage with beneficiaries through standard in-person approaches and made it more challenging for people to access both community and clinical health services. Going online will help HIV programs mitigate the impact of the COVID-19. This consultancy will focus on supporting HIV programs in the Central Asia region.

Detailed Description of Activities:

• Online Reservation and Case Management App ( ORA): Support for planning and rolling out ORA. ORA is a web-based platform that allows 1) clients to assess their HIV service needs, book appointments, provide their feedback on services (with LINK described below); 2) for providers to report service provided to clients; 3) for case managers to track and follow cohorts of clients in ART and PrEP care across providers; and 4) for program managers to monitor results granularly to inform program improvement. Assistance involves helping HIV programs understand the value of ORA and how it can be adapted to meet their program needs, documenting required adaptations, drafting standard operating procedures for ORA users, training implementers on rollout, providing supportive supervision and performance, and coordinating with the developer to fix bugs and ensure normal functioning of ORA. Learn more in this ORA technical guide.
• Virtual Case Management (VCM): Virtual case managers will use ORA to manage clients in their ART and PrEP cohorts, track service access, book refills and other service visits, and report quarterly retention. Assistance may also include support for planning VCM rollout, including integration with ORA and home delivery and/or decentralized drug distribution approaches.

Specific Activities

The consultant(s) will support the following scope of work:

Support HIV programs to roll out and use the Online Reservation App (ORA)/QuickRes(QR) to manage client referrals, clinic appointment management and reporting, client case management, and data analysis and program improvement.

Deliverables and Timeline

This is a general call for consultancy services. Interested individuals can support a specific part of the tasks above and each activity will be achieved in coordination with FHI 360 headquarters team and several field staff. A consultancy specific SOW will be developed with deliverables, timelines and estimated LOE after EpiC can assess interested individuals’ availability, skills, and interests. A sample schedule of deliverables can include: Deliverables/Milestones & Due Dates:

Deliverable

Due Date

LOE

1. Coordinate field inputs for QuickRes/ORA start up. (Getting list of clinics, preparation of sites)

November 2

1. Support of translation QuickRes/ORA SOP, technical guide in local languages for the users. Russian is done.

November 2

1. Collect & compile feedback from CBOs/clinics on QuickRes, and modifications/additional features CBOs want to country specific ORA.

Ongoing till Dec-Jan 22 2

1. Conduct QuickRes/ORA trainings and regular performance check-ins, including translating and adapting HQ provided training resources to local language and context.

Ongoing till Sept 2022 4

1. Support QuickRes scale-up to CBOs, primary health care facilities and AIDs centers through QR presentations in local language and giving inputs for ORA re-design specifications and functions such as identifying clinics, setting up MOUs, supportive supervisions and rollout training.

Ongoing till Sept 2022 2

1. Develop and implement promotion plan for ORA/Quick Res Develop and implement promotion plan for ORA/Quick Res as a part of larger promotion of HIV services. This will include posting and managing FB Post & manage Facebook/Insta/Google ads for online demand generation and analyze their performance

Ongoing till Sept 2022

4 Total

16

Independent Price Determination

Prospective consultant certifies that –

• The cost proposal in this solicitation have been arrived at independently, without, for the purpose of restricting competition, any consultation, communication, or agreement with any other offeror, including but not limited to subsidiaries or other entities in which awardee has any ownership or other interests, or any competitor relating to (i) those prices, (ii) the intention to submit an offer, or (iii) the methods or factors used to calculate the prices offered
• The cost proposal in this solicitation was not knowingly disclosed by the prospective consultant, directly or indirectly, to any other offeror, including but not limited to subsidiaries or other entities in which the prospective consultant has any ownership or other interests, or any competitor before bid opening (in the case of a sealed bid solicitation) or contract award (in the case of a negotiated or competitive solicitation) unless otherwise required by law; and
• No attempt was made by the prospective consultant to induce any other concern or individual to submit or not to submit an offer for the purpose of restricting competition or influencing the competitive environment.
• Awardee understands and agrees that violation of this certification will result in the termination of the award for default as well as exclusion from future solicitations.

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