Customer Service Representative

☑ Основы вакансии:

Опыт работы: не требуется.

Тип занятости: полная занятость.

График работы: полный день.

Зарплата: от 500 USD.

Примерное место работы: Беларусь, Минск.

☑ Актуальность объявления:

Это объявление № 21075501 добавлено в базу данных: Пятница, 10 мая 2024 года.

Дата его обновления на этом интернет-ресурсе: Среда, 15 мая 2024 года.

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Qualifications and Requirements

Excellent spoken and written English

Full time availability (hours can be flexible)

No less than 2 work references

Ability to work from home without distractions

Must have a working laptop or Desktop with Webcam to work remotely with a good internet connection

Must have at least 3+ years of customer service and incredible communication skills

Must have good computer skills (Microsoft Word, Excel, Adobe, and Google workspaces and apps)

About Navy Seal Transport

Navy Seal Transport is a professional moving company. We work with clients who value high quality service. We are also pushing the standards of commercial moving to highest level. We move, pack, unpack and stage homes for residential and commercial clients.

Our quality of work stems from our unique system of controlling how our crews are paid. Our crews are paid based on quality, performance, punctuality and professionalism.

As we do quality work on site we also want to contribute to the environment and humanity as a whole. Therefore, we aim to plant 10 trees with every job we complete.

Overview

• The Customer Service Representative will own overall responsibility of estimating how long booked jobs will take properly. Training will be provided, but prior computer skills is a must
• The Customer Service Representative will be in charge of getting all booking information from clients (ex. Inventory, access path, date, home details).
• To be part of Navy Seal Transport, you must be a high-level critical problem solver

Responsibilities

• Video assessment of client’s belongings and taking inventory list for every job
• Retrieving all necessary booking details from clients
• Estimating how long a job will take and how many trucks will be required for a move (training will be provided)
• Coordinate the details of every job prior to moving day
• Follow up with customer on services provided; ensure they are satisfied with the work performed
• Answer Phone Calls and Emails to address any customer concern with the highest level of response and attention
• Determine if on-site issues can be resolved over the phone; escalate immediately to Vp of operations to provide immediate attention

Compensation

Salary will be equivalent of $500USD per month to start and will be paid out every 15th of the month

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