Transportation (Airport/ Venue/ Hotel) Supervisor. 2018 FIFA World Cup

☑ Основы вакансии:

Опыт работы: 3–6 лет.

Тип занятости: проектная/временная работа.

График работы: полный день.

Зарплата: от 145000 до 167200 руб..

Место работы (точный адрес): РФ, Москва, Санкт-Петербург, набережная реки Мойки, 58.

☑ Актуальность объявления:

Это объявление № 684633 добавлено в базу данных: Понедельник, 22 апреля 2024 года.

Дата его обновления на этом интернет-ресурсе: Пятница, 26 апреля 2024 года.

☑ Репутация компании "Tsar Events DMC & PCO":

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☑ Подробности о вакантном месте:

Transportation (Airport/ Venue/ Hotel) Supervisor. 2018 FIFA World Cup

Date of project: July 4th - 17th, 2018 during the FIFA World Cup. This date is mandatory and no day can be missed.

Responsibilities:
- Manages all airport assistant staff including meet and greet/directional, Escorts (= Bus Hosts), and luggage assistants working at the airport, ensuring that they are at their designated post and prepared to assist guests
- Supervises the vehicle/driver check-in procedure reviewing the schedule for the day ensuring drivers are following the same schedule and dealing with any issues arising
- Manages all assigned Transportation Coordinators/Directional Staff working at specific venue: either Football Stadium, Activity and Leisure destination, ensuring that they are at their designated post and prepared to assist guests, and clear on their instructions
- Knowledgeable about airport specifics (entrances/exits, meeting points, washrooms)
- Knowledgeable about the venue specifics (entrances/exits, meeting points)
- Advances venue to ensure route clear and correct and drop-off/unload and parking areas are clear and without change

- Continuously updates all staff on operational changes
- Supervises the vehicle/driver check-in procedure reviewing the schedule for the day ensuring drivers are following the same schedule and dealing with any issues arising
- Keeps updated schedule of arrivals/departures and logs any issues that arise (lost luggage, missing attendees, etc.)
- Monitors arrival and/or departure flight changes
- Briefing and positioning supplementary escort/ directional staff
- Ensure coach signage is provided and new ones printed when required
- Ensures guests are assisted off returning vehicles and directed safely to the hotel
- Assist in the luggage storage, handling and co-ordination procedure in conjunction with the Hotel Transport Manager
- Guards the luggage kerbside until the hotel porters have collected it
- Ensures all arriving luggage has identification
- Monitors hotel room availability and timely distribution of luggage
- Welcomes each incoming vehicle, briefs and directs guests to the hotel if there is no host
- Sound local knowledge of airport terminals road systems and provide instructions if necessary
- Make sure the vehicles have the correct signage, coolers, garbage bags, DVDs, are in the correct bay and driver knows where they are going
- Greet attendees as they return from venues or arrive from airport
- Manage the loading and unload operation of guests
- Clearly hold and display a lollipop with interchangeable signage for all departures throughout the day changing the signage when appropriate

- Assists with special duties outside of normal job that may be assigned during World Cup time

General Requirements:

-Ability to work up to 10 – 12 hour shifts and to be flexible if required to work more throughout the duration of programme
- Speaks Russian and English
- Knowledge of Lap top computers and Tablet (iPad ) and ability to operate device
- Any other languages are a plus!
- Willingness to wear staff uniform
- Willingness to attend computer training and learn special Transpo System

Qualifications:
- Strong communication skills and fluent Russian and English speaking
- Excellent customer service skills and customer experience
- Experience in leading a team
- Excellent working knowledge of local Airport, including private jet arrivals and departures
- Knowledge of Stadiums and Program included leisure & activity destinations
- Excellent knowledge of managing (working with) support services at airports – i.e. porters, security and secured access, commissionaires, information desk, vehicle holding lots, lost luggage, airline contact representatives, etc.
- Good working knowledge of customs/immigration process (as it relates to arrivals/departures)
- Must be able to assist with loading and unloading of guest luggage
- Must have the ability to work outside for extended periods
- Crisis management skills and able to quickly problem solving

We offer temporary labor contract for the 14-day project with daily rate 10400 RUR.

IMPORTANT: If you are interested in becoming part of our team please apply with a cover letter and CV in English!!

☑ О компании:

Логотип (эмблема, торговая марка, бренд) компании:

Сфера деятельности компании: СМИ, маркетинг, реклама, BTL, PR, дизайн, продюсирование; .

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